• Companies achieving best practise

Advanced Bionics Ahlstrom Alcon AMO UK Anetic Aid Ansell Baxter Healthcare BDF Biomet Merck Bard Boston Scientific Ceramic Solutions Convatec Corin CNP Medical Depuy International John Weiss Endoplus Entific

Fannin Healthcare Guided Solutions Gynecare Health Edge Haag Streit (Uk) Huntleigh Healthcare Inditherm Plc Intavent Orthofix Johnson & Johnson John Weiss JRI Inc Keymed Kimberly-Clark Link Pharmaceuticals 3M Healthcare Maersk Magstim Mdm Medical Mathys Medical

Medtronic (Gastric/Urology) Molnlycke, SSL International Nikomed Unomedical Orthosonics Plus Orthopaedics Pulse Surgical Richard Wolf Scient'x Uk Smith & Nephew Surgicraft Stryker Surgical Innovations Synthes Tristel Tyco Healthcare (Medical) Unomedcial Vernon Carus Vygon

• Testimonials from the Medical Device Industry

DePuy International has adopted the BTEC Professional Theatre Access Award as the standard of training for all employees who routinely work in hospital clinical areas. The provision of this course minimizes the risk to our company of litigation and identifies for our employees company liability, vicarious liability and the requirement for compliance and Professionalism.

International Business & Training Manager, DePuy International

Keymed recognizes the increasing importance of professional vocational qualifications in almost every area of industry, and medical device sales and support is no exception. New employees enter the medical device business with a wide variety of previous hospital experience, so it is critical for ethical companies to ensure that all who will be working in the patient environment are trained to the same high level of competence. It is equally important for hospital staff to be able to recognize that company personnel visiting the clinical areas have sufficient understanding of working practices to ensure that patient outcomes and staff procedures are not adversely affected by their presence. The BTEC Theatre Skills Course meets both these requirements, with the personal ID badge awarded upon successful completion giving hospital staff instant recognition of the holder's professionalism in this respect.

KeyMed

The BTEC professional training qualification is a long overdue move towards establishing a standard that will meet the interests of all those involved in health care delivery, thus further protecting that group which we all strive to serve - patients.

Director of Anaesthesia Sales, Intavent Orthofix

"Theatre Skills - It's not just for Theatre staff!!"
"With a background outside the Healthcare market, it was essential that I quickly grasped the fundamental process required to work as a "Support" to the healthcare professional rather than a hindrance. The 2 day course gave me a detailed insight to the implications of my team's activities and I would strongly recommend that all companies ensure their sales professionals, irrespective of presumed experience, take advantage of this unique development opportunity. This will ensure we continue to move towards a standard of excellence commensurate with the needs and desires of our customers."

National Sales Manager, Ansell

It is our aim to partner our customers in order to deliver the highest levels of customer service with the best possible patient outcomes.

The IPC team at Huntleigh Healthcare has recently adopted the BTEC Professional Theatre Access Award as a minimum standard of training for all employees who routinely work in hospital clinical areas.

The provision of this course minimizes the risk to our company of litigation and identifies for our employees company liability, vicarious liability and the requirement for compliance and Professionalism.

The feedback I have received from the team has been excellent with comments such as:

"One of the best courses I have ever attended"

"Truly professional course excellent content delivered with an easy style by informed and knowledgeable trainers"

"I should have done this, years ago, attending has helped me understand the risks and manage my business more effectively"

Mike Smith. Sales Director (IPC) Huntleigh Healthcare

• Delegates comments

What is the most significant thing you have learned on this course?

• The need to stay in the "box"
• 'peripheral' information - regulations etc.
• All of the course was significant
• Accountability - knowing your limits - stay within the Box!
• Liability for my actions & the possible consequences, how to scrub
• Risk management
• The most significant thing I learned about was before this course I knew very little but I am more aware of things in general
• Legal implications of my role in a theatre setting - confidence to say no
• Legal implications of being/working in the Theatre environment
• Patient consent - very important!!
• Be aware of Legal implications
• To ask for patients consent
• Importance of keeping to boundaries to avoid litigation

 

What will you do differently after this course?

• Realise the importance of my role I need to adhere to strict guidelines etc.
• Have confidence in Theatre regarding 'dos' & 'don'ts'.
• Have never received formal training in this area and I feel happier entering Theatre having had it.
• Improve my confidence
• Stay within the box.
• Be more observant of others around me when in the clinical areas
• Keep my eyes & ears open & act responsibly & according to the law
• Look at how I work, other people work and how company works
• Be more aware of my surroundings
• Ensure I gain patient consent
• Advise colleagues with medical background not to assist whilst working as a product specialist in theatre.
• Not go outside my box
• Talk to RA staff to fully understand the legal aspects of compliance, product registration and PMS Also to clinical trials dept re patient trials.
• Ensure patient consent has been obtained for my presence

 

What will you do differently after this course?

• A lot - However I will ensure that I obtain further guidance from my company so that I get the reassurance I deserve for myself and my team
• I will have a different approach when entering a Theatre department - the manner in which the equipment is supplied and how I conduct myself to members of staff.
• A lot - be much less "informal" about visit/demo
• Review of training given to my staff to include some of the content of the course eg. equipment to be shipped to EBME prior to OPD
• As above - implementing improved procedures + be generally more aware of the legal implications of our actions as a supplier
• Ask for company policy on patient confidentiality etc.
• Be aware of my role
• As new to job - all will be new! However will check my contract, company policy on all areas raised
• Approach theatre in a new light!
• Behave in the manner taught in the course
• Do written records of visits to theatre
• Make sure my staff attend
• Not to take photographs for surgeons!
• Ask about patient consent
• Report to Theatre Manager on arrival on site & sign in & sign out